Osterman Research: Assessing Organizational Readiness to Deal with Increased Employee Cyber Awareness

This research looks at the flow-on effects of cybersecurity awareness training and other mechanisms of engaging and empowering users to recognize cyberthreats. Specifically, it addresses how organizations assess whether email messages reported by employees as suspicious are malicious or benign, and if the former, how security teams investigate them. Read this report to learn:

• What percentage of organizations saw an increase in reported emails following awareness training
• Ways to reduce the friction incurred in order to encourage employees to report suspicious messages
• What the right types of tooling are to have in place to automatically triage email messages reported as suspicious