Aware Simplifies eDiscovery for Slack Business Plus with Slack Data Upload

Over 100,00 companies, including nearly 80% of the Fortune 100, use Slack for collaboration. However, companies using Slack's Business Plus plan may struggle to manage this dataset for eDiscovery, compliance and more. Teams are reliant on exporting JSON files from their Slack tenant and need to manually comb through them one-by-one to extract relevant messages. These native JSON files are difficult to read and thorough evaluation takes significant time and resources.  

Currently available tools designed to ease the burden of reviewing JSON files require access to Slack’s Discovery API, only available on costly Enterprise Grid plans. This presents a significant hurdle when attempting to efficiently conduct early case assessments or fulfill DSARs. 

Enter Slack Data Upload, Aware's latest product designed for Slack Business+ customers. This tool empowers users to effortlessly manage their Slack data, eliminating the headache associated with native JSON files.  

How Slack Data Upload from Aware works 

1. Export Slack backup: Users can export their Slack backup directly from the Slack admin center. 
2. Upload data file into Aware: The exported data file is seamlessly uploaded into Aware's intuitive platform where it is normalized, indexed, and enriched. 
3. Efficiently search and hold data: With Slack Data Upload, users can now search Slack data swiftly and efficiently using keywords, user identifiers, and more. Additionally, the tool allows for the application of data holds as needed, important for any ongoing investigations. 
4. Export in one click: Users can export their results directly into tools like Relativity or view their results in a variety of easy-to-read, contextualized formats. 

Why is this beneficial? 

• Time Efficiency — Say goodbye to the manual struggle of navigating through Slack JSON files. Slack Data Upload allows users to find what they need within minutes, saving valuable time and resources. 
• Streamlined Investigations — Conducting investigations becomes a breeze with Aware's fast, intuitive search functionalities, enabling users to extract relevant information with industry-leading accuracy.  
• Simplified Review — View and export results in a variety of formats to fit any business’s unique needs. Choose from Relativity’s RSMF, in-line threaded messages, and more. Connect to your existing legal or compliance solutions for a seamless workflow.  
• Compliance Assurance — Apply data holds to meet legal and regulatory obligations, ensuring your business remains compliant and your evidence isn’t compromised. 

Aware's Slack JSON Data Upload is a game-changer for companies performing eDiscovery in Slack's Business Plus plan. By simplifying data management processes and providing a user-friendly interface, Aware enables Business Plus customers with access and insight into important data when they need it most. 

What’s next? 

You will also be able to import Slack’s native files into Spotlight’s Custom Reporting. This allows companies to gain deeper insight into the employee experience through Aware’s proprietary AI enrichments regarding employee sentiment, trending themes, and other hot topics within your organization. 

Stay tuned to this blog for more, or reach out to a member of our team for a demo of this new capability!